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ADP vs. UKG

See why ADP’s all-in-one, cloud-based solutions beats out UKG.

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See where ADP beats out UKG
Award-winning technology in an all-in-one HR suite    
Fully integrated HR suite (HR, talent, time, benefits, payroll, recruitment, performance, learning management) offered limited2
Insights and competitive benchmarking dashboards and intelligence for salary, turnover, and organizational structure offered not offered
Native, robust reporting and analytics offered not offered
Single mobile app and user experience offered not offered
CCQ compliance payroll calculation and reporting offered not offered
Top “Awesome New Tech” Awards3 5 2
Top “HR Product” Awards4 6 2
Canadian HR Reporter Readers' Choice 2021 6 0
Flexible, open app ecosystem    
Industry-leading marketplace for third party integrations, offering single sign-on, single data input, and single billing5 [nearly 100 apps & connectors] offered not offered
Comprehensive Service Models    
HR Outsourcing offered not offered
Payroll Outsourcing offered Limited
In-house implementation offered not offered
Payroll Expertise    
Native global payroll offered not offered
Years of experience, Canadian payroll industry 40+ 20+
  1. Information based on ADP internal research and is accurate as of November 25, 2022 and is subject to change
  2. Limited indicates some, but not all capabilities offered by ADP per results of internal research
  3. “Awesome New Tech” industry awards received 2015-2020
  4. “Top HR Tech” industry awards received 2015-2020
  5. Single billing only available on the most current ADP technology

ADP Canada Co. and its affiliates do not offer investment, tax or legal advice to individuals. Nothing contained in this communication (or website) is intended to be, nor should be construed as, particularized advice or a recommendation or suggestion that you take or not take a particular action. ADP Canada Co. and its affiliates are not affiliated with Ceridian Powerpay, Wagepoint, QuickBooks Payroll, Payworks, UKG or Desjardins.

Why ADP is more robust compared to UKG

Canadian Experience & Expertise

  • Over 40 years of payroll experience in Canada. We pay 1 in 5 Canadians.
  • ADP Canada has one of the largest Service teams in the industry in Canada, including +950 FTEs that provide service from coast-to-coast across four major support centers: Vancouver, Toronto, Montreal and Halifax.
  • Bilingual service available (English and French)

Award Winning Customer Service

  • Highly trained and accredited service associates. ADP has more Certified Professionals than any other organization. We offer support in English and French, coast to coast service with extended hours.
  • Dedicated partnership committed to lasting success. – With ADP Workforce Now, you get in-house implementation support right from the start. Our dedicated specialists can tailor the solution for your unique needs.

Integration

  • A comprehensive list of third-party integrations.
  • Easily connect ADP Workforce Now with nearly a hundred popular business software applications to support automation and efficiency.
  • ADP's robust Marketplace includes ERPs, accounting solutions, time-tracking tools, point of sale (POS) systems, productivity platforms and more.
  • Although UKG offers a marketplace, they do not offer a true e-commerce experience.

Payroll

  • Manage payroll in just a few clicks.
  • Midsized and enterprise businesses need confidence that their payroll software is reliable, robust and intuitive for all users. ADP’s advanced solution automates payroll and allows for secure viewing of employee-level payroll and tax information from any device, anywhere.
  • ADP can also deliver a fully outsourced payroll solution.

HR Tools

  • Intuitive, advanced technology.
  • ADP has modern, intuitive solutions midsized and enterprise businesses depend on. Our top-rated mobile app puts the tools you need at your fingertips.

Analytics and Reporting

  • Run reports quickly and get a single view of your workforce data. Choose from multiple prepackaged reports and visual dashboards or easily create a custom view.
  • Benchmark your organization against others in your industry and geography with ADP's aggregated and anonymized peer data.
  • UKG does not have native reporting and analytics.

Top FAQs about ADP vs. UKG

Is it easy to switch to ADP from my current payroll provider?

Yes. Switching to ADP is a breeze because we can support your switch at any time. You won't have to wait for a quarter or year-end to access the benefits of ADP.

How long does it take to get up and running?

This depends on your company’s priorities, the services you’re using and how quickly you can access the required data. Services beyond payroll may take longer to set up.

What services are included in pricing?

ADP offers several flexible options depending on your company's size as well as on its payroll and HR requirements, so you only pay for the solutions you need.

What kind of customer support does ADP offer?

You can rely on ADP's fast, friendly, and knowledgeable customer service representatives to support implementation and beyond. We provide live and online support including direct access to certified service professionals.

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