HR Services

New initiatives? Unexpected hurdles? No matter how unique or complex the challenge, you can rely on ADP for HR expertise, tools, and insight.

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Get the exact HR support you need.

Our HR technology helps you automate time-consuming tasks and our HR services provide you with tailored guidance — whether you need a quick answer to a simple question or guidance on a complex project.

ADP Clients Share Their ADP Service Experiences

Hear from five ADP clients who share how ADP has become an extension of their HR departments.

Our HR systems give you options.

We offer a variety of services that will cover all your HR needs

Save time with best practices, on demand

Tap into the HR expertise you need, so you can focus your valuable time where it's needed most. Our services include:

  • Unlimited HR advice: Chat with experienced HR specialists to find answers to your HR questions
  • Employee handbook: Create a professional handbook with guided setup from our HR specialists
  • Employee counselling: Provide a safe space for your employees to address work-related issues and how they can improve productivity
  • Legal guidance: Receive legal advice from employment lawyers (via third-party partner) and gain legislation knowledge that will help you stay compliant
  • HR forms and documents: Access best practices, checklists, policies, and more

These resources can help businesses of all sizes, and especially those without dedicated HR teams, like many small businesses (1-49 employees). See how else ADP can help with small business HR.

Maximize your investment with help from our business and technology experts

As specialists in the HR sector, we provide extensive consulting and assistance across a wide range of HR services, including:

  • Evaluating HR practices
  • Setting up an HR department
  • Operational assistance in HR
  • Strategic HR guidance and planning
  • Managing compensation
  • Organizational development

Our goal is to enhance your HR operations and contribute to your company's success.

Optimize your HR processes

Maximize your HR processes across payroll, compliance, talent management and other HCM practices with guidance from ADP.

Some of the ways we can help include:

  • Evaluating payroll and core HR administration processes
  • Reviewing time processes
  • Setting up employee self-service
  • Evaluating benefits programs and compliance tracking and reporting
  • Providing customized training and best-practice recommendations

Rest assured, we’re by your side

Because you can’t predict every workforce challenge you’ll face, and you don’t always have the time or staff on hand to learn every HR nuance, having a dedicated partner that understands HCM for your industry and your business can be a safe — and productive — bet.

ADP offers HR guidance you can count on. Whether it’s related to HR compliance or planning your talent management strategy, our advisory team can help you succeed.

Increase employee satisfaction and productivity

  • Provide 24/7 confidential counselling for your employees to improve their wellbeing
  • Offer health, life-balance, and career coaching to help your employees achieve wellness goals
  • Share discounts on brands and retailers so your employees can save money

Coaching and training to develop your teams

Organizations that are focused on progress strive to anticipate future needs. If your goal includes nurturing your team's development to align with forthcoming industry challenges, ADP is here to support you. We offer a variety of services to meet your needs, including:

  • Leadership training
  • Coaching for executives
  • Coaching for career development
  • Individual and group training
  • Customized training as per your requirements

Our HR outsourcing gives you freedom.

Select what's right for your unique business

Don’t settle for “one size fits all.” Our variety of HR outsourcing solutions helps you get exactly what you need, including technology and hands-on guidance across:

  • Talent — We help you find, hire and onboard excellent employees who fit your company culture, and then we help them advance with professional development
  • Strategic HR — We help you analyze your compensation strategy, as well as your turnover and engagement metrics, compared to like companies
  • Compliance — Our specialists stay on top of the changes to employment regulations; as a result, we can help you avoid common HR management pitfalls
  • Payroll — Let us supplement your payroll staff to help reduce cost and risk, including for filing taxes

HR services FAQs

What are human resource services?

There are many types of services available to employers who need help with human resources:

  • HR help desk
    This technology platform features a help desk to answer one-off questions and navigate everyday HR and provincial or federal compliance responsibilities. Step-by-step best-practice guidelines, essential forms and documents, and related policies are provided.
  • HR outsourcing
    Everything you get with an HR help desk is included in HR outsourcing, plus a dedicated team of specialists who can handle some or all administrative duties on your behalf.
  • Strategic consulting services
    HR experts help you identify critical issues and use actionable insights to drive business growth across the spectrum of human capital management (HCM), including compliance, talent strategy, change management and communications.

What are HR employee services?

Of all the HR services, payroll and benefits are the most important to employees. Organizations competing for talent know this and update their benefits regularly to retain valued members of their workforce. Beyond a competitive salary, your HR department can appeal to employees by offering:

  • Health benefits
  • Retirement savings plans
  • Family leave
  • Flexible work options
  • Professional and career development benefits
  • Student loan repayment programs

What are the different areas of HR?

Human resources involves tracking employee hours, administering benefits and open enrollment, overseeing orientation and training, processing payroll and filing taxes, and managing retirement plans.

What is HR optimization?

Optimizing your HR processes requires that you understand your people – what they do, how they do it and why. To accomplish this, you’ll need to properly analyze your data:

  1. Gather the right data
    Use an analytics tool that will collect enough data to provide broad, useful insights even if you don’t know how you’ll use them in the short term.
  2. Understand what the data means
    Truly effective HR analytics isn’t just about combining lots of different data. You need to look at your workforce insights in the context of your business goals.
  3. Put the data to work
    Make data-driven decisions to improve your policies, operations, finances and more.

How many types of HR are there?

HR capabilities fall under one of two roles. This first is daily administration, which includes processing payroll and taxes, filing reports, maintaining compliance, managing data and updating policies. Because they can be repetitive and time consuming, some businesses elect to outsource these tasks.

The second role of HR is to plan larger strategic goals, such as acquiring talent, improving engagement and retention, applying best practices, benchmarking success and creating a culture of success. By partnering with a payroll service provider HR professionals have more time to focus their efforts on these big picture projects.

How does HR outsourcing reduce costs?

Opting to outsource your HR functions can be more economical than employing an internal team. Moreover, it can safeguard your organization against costly errors that might result in claims and legal fees.

What HR functions can be outsourced?

Typically, organizations have the option to delegate tasks such as documentation, payroll, recruitment, human resources investigations, and employee well-being services to external providers.

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