ADP commissioned Forrester Consulting to conduct an independent Total Economic Impact™ (TEI) study to examine the potential return on investment when using ADP Workforce Now Comprehensive Services.

Before using ADP Workforce Now Comprehensive Services, ADP clients in the April 2023 study were spending significant time on hr and payroll related tasks.

HR & Payroll Related Savings

With ADP Workforce Now Comprehensive Services, clients were able to lean on the ADP HR lead for guidance on daily HR issues, including compliance research. Leveraging ADPs modules and working alongside an ADP Payroll specialist, clients were able to streamline their processes and move away from manual calculations that were cumbersome and time consuming. Our clients were able to strategically focus on culture, productivity, retention and long-term business growth.

  • 1500+ hours of HR and payroll related activities saved annually.

  • Boosted retention by 10% for hourly employees and 5% for salary employees over a 3-year period.

  • A 1.7X return over a 3-year period and a payback period of <6 months.


“I don't think I ever met with any vendor that had both payroll and HR functions, and then on top also had people that you could call to ask questions about HR policies or payroll or things like that.”

— HR Manager, Manufacturing

Start saving time in your day on payroll and HR related tasks.

April 2023, The Total Economic Impact™ of ADP Workforce Now Comprehensive Services. A commissioned study conducted by Forrester Consulting on behalf of ADP. Results of the study are based on a composite organization.