Forrester Total Economic Impact™ Study: ADP Global Payroll 2020

For international operations, payroll has become increasingly complex. In addition to keeping up with ever-changing regulations, managing a variety of HR management platforms and ensuring pay is processed accurately and on time, global teams have the added pressure of the COVID-19 pandemic.

Against this backdrop, ADP commissioned Forrester Consulting to conduct an independent Total Economic Impact™ (TEI) study to examine the potential return on investment for large international organizations using ADP Global Payroll. They found that after investment in the product, customers gained a single, unified payroll solution, fully integrated with their HR management platforms.

The costs of “business as usual”

Before using ADP Global Payroll, the customers in the October 2020 study were running payroll with a mix of in-house legacy systems and different vendors in various countries. These products weren’t integrated with their HR management platforms, resulting in multiple data sets and complex employee recordkeeping. Payroll administrators had to ensure information was correct and up to date, resulting in errors, inefficiencies, delays, a poor employee experience and costly fines from compliance violations.

The benefits of switching to ADP Global Payroll

Although Forrester couldn’t quantify the additional benefits of having access to global payroll information, they concluded that organizations that implemented ADP Global Payroll saw improvements in:

  • Efficiency
  • Compliance
  • Decision-making
  • Employee experiences

Customers were also able to react more quickly to changing industry trends and integrate future markets with greater flexibility.

As the Forrester TEI study shows, ADP Global Payroll is capable of streamlining payroll processes across an organization’s international footprint and bringing all data into a single, consolidated view. With better compliance and less errors, international businesses may also be able to improve their bottom line.

TAGS: Midsized Business Large Business Multinational Business Payroll Payroll Administration