insight
Understanding small business payroll and HR platform pricing transparency
Learn how ADP Canada can help you simplify payroll and HR.
Cost is critical when researching small business payroll and HR providers in Canada. Online pricing doesn’t always tell the whole story. While some platforms display simple charts or packages online, these rarely reflect the actual cost of ownership.
Key Insights
When it comes to small business payroll and HR technology, online pricing doesn’t tell the whole story.
Flexible, feature-rich platforms like ADP Workforce Now On the Go® are customizable and simple online pricing doesn’t accurately reflect their value.
ADP chooses to take a consultative approach, learning about a prospect so they can provide a price that more accurately reflects the value it can provide to a small business.
Speaking to a representative is an excellent opportunity to discover all the features of a product and to help ensure you’re getting the value you want for your investment.
Table of Contents
Why published prices for small business payroll and HR providers can be misleading
Online pricing is easy to browse and compare, but it is often oversimplified. Many small businesses discover additional fees later when features, support levels or set-up services aren't included. This is especially true with customizable solutions, where costs vary based on your specific configuration and needs.
Important considerations about HR and payroll pricing:
Online pricing rarely accounts for all variables
While online pricing can be easily read and compared side-by-side, it doesn’t usually capture the full range of possibilities in more flexible products. Often, these additional costs appear later, which can be frustrating.
Flexible platforms like ADP Workforce Now On the Go require tailored pricing
Because ADP’s products include a range of capabilities and features, we take a different approach to quoting costs for ADP Workforce Now On the Go. We find it’s best to speak directly with small businesses so that we can determine a price that reflects your specific needs and how you’ll utilize our products.
Speaking with a representative helps you align pricing with your needs
Unlike one-size-fits-all pricing, ADP Canada takes time to understand your business, workforce and goals. This consultative model leads to more accurate, fair pricing. During the discovery process, ADP Canada gathers key details such as:
- Number and type of workers (part-time, contract, full-time)
- Desired pay frequency (weekly, bi-weekly, monthly)
- Payment methods
- Support level and expert guidance requirements
- Additional features, such as timekeeping or benefits administration
ADP Canada’s hands-on pricing process also helps uncover valuable tools or features you might not otherwise know to ask about. Whether it's compliance automation, onboarding workflows or tax filing support, understanding your goals helps you get what matters most — and helps you avoid paying for features you don’t need.
Why a conversation with ADP Canada is worth the time
You shouldn’t think of a pricing conversation as a sales call. Instead, consider it a strategic consultation. When you speak with an ADP payroll and HR expert, you'll have a chance to explain your goals and evaluate whether the platform delivers the functionality you expect. You’ll also gain a more accurate understanding of costs and may even discover other features worth considering.
Want to learn more about what goes into a payroll solution? Check out this article from ADP Canada.
FAQs
Do payroll providers charge per employee or a flat rate?
Most payroll providers charge based on the number of employees being paid through their system.
Do I have to sign a contract with ADP Canada?
Yes. When you work with an ADP small business payroll and HR expert, they will help you gather the information you need to build a tailored proposal based on your needs. Once agreed to, you’ll then be provided with a contract.
Is there a charge for running payroll?
Yes, companies providing payroll services will charge a fee when you run payroll. This fee is often calculated by several factors, including the number of workers being paid, pay frequency, payment methods and support levels.
Take the next step
See firsthand how intuitive and user-friendly your payroll and HR management can be.Schedule a conversation with an ADP expert today to compare package options and find the right fit for your business.
This resource offers practical information concerning the subject matter and is provided with the understanding that ADP Canada is not rendering legal or tax advice or other professional services.