ADP Coronavirus (COVID-19) Preparedness

As a critical partner to your business, we understand the importance of our ability to continue to support our clients amidst this global health event.

The health and well-being of our associates, clients, and their employees is of utmost importance to us. We have been monitoring Coronavirus (COVID-19) developments closely through local authorities, the U.S. Centers for Disease Control and Prevention, and the World Health Organization. As the situation continues to evolve, we are keenly focused on our preparedness efforts to maintain a safe work environment for our associates and to sustain our business operations.

Security, safety and well-being is integral to our products, business processes and infrastructure. We have a robust, global, integrated Business Resiliency Program in place that is managed by a dedicated team of experts who are committed to keeping our operations running smoothly so that we can provide you with the best possible service.

Frequently Asked Questions

What is ADP doing in response to Coronavirus (COVID-19)?

  • ADP is aware of, and closely monitoring, the evolving Coronavirus (COVID-19) situation through our liaisons to local authorities, the U.S. Centers for Disease Control and Prevention, and the World Health Organization (WHO) in order to maintain a safe work environment in our facilities and to sustain our business operations.
  • We have activated our Business Resiliency Plan, which includes:
    • Enabling work from home capabilities within impacted regions
    • Deploying a global strategy to coordinate delivery of services and support to our clients
    • Providing our associates with information and best practices to prevent the spread of any illness
    • Coordinating global and local communications with our associates, clients and partners
    • Limiting all non-essential business travel

What is included in the Business Resiliency Plan?

  • ADP has a robust, mature business resiliency program that has been tested to withstand various types of threat scenarios, including pandemic planning. Our ability to be prepared for health and safety issues is based upon:
    • Established infectious disease guidelines and protocols
    • A robust communications strategy
    • Associate awareness and education
    • Provisioning and distribution of supplies
    • Human Resources policies specific to pandemic/health crisis planning
    • Facility preparedness and cleaning standards
    • Social distancing protocols
    • Travel monitoring, guidelines and advisories
    • Associate wellness programs coordinated through ADP Medical
    • Infection control, response, and deployment programs
    • Management of expatriates

Does ADP have a designated Business Resiliency Team?

  • Yes, ADP has a Business Resiliency Program council that is chaired by the Chief Security Officer. This group provides overall guidance and strategic direction for the ADP Global Business Resiliency Program.
  • ADP’s Health and Safety plans are based on the Pandemic Phases identified by the World Health Organization in addition to the severity levels and guidelines developed by the U.S. Centers for Disease Control and Prevention. This approach includes:
    • Proactive global monitoring of pandemic and health threats, risks and crises
    • Integration with crisis management and medical teams
    • Critical skills identification and contingency plans for the continuance of vital business activities to support multiple waves of illness

How will ADP support clients during the Coronavirus (COVID-19) outbreak?

  • Limiting any impact this health event could have on our service to clients is imperative. We have a robust Business Resiliency Plan that accounts for the essential functions and services performed across our locations.
  • We will continue to monitor this fluid situation and will shift workloads, as necessary, to ensure essential services remain operable.

Please contact your ADP Representative if you have additional questions.

Temporary Wage Subsidy for Employers

Learn More

Canada Emergency Wage Subsidy

Learn More

Business Resiliency Fact Sheet

Download the Fact Sheet

Articles & Insights

Articles & Insights

Coronavirus Phishing Attacks

Cybercriminals are using concerns about the coronavirus to launch phishing attacks.
Learn More

Articles & Insights

General Wellness Tips

General Wellness tips during Coronavirus Outbreak

We know many are nervous about the unknown, but by keeping informed you can be in a better position of taking care of yourself and your family.
Learn More

Articles & Insights

Work from Home Data Security Best Practices

Work from Home Data Security Best Practices

As COVID-19, commonly referred to as the coronavirus, continues to spread many employees may need to work from home.

Learn More

Events

Navigating COVID-19: Managing Workplace Impact

Apr 07, 2020

Navigating COVID-19 – Managing Workplace Impact

Recently, ADP held a webcast on learning how to help your organization navigate the workplace challenges of COVID-19 as an HR professional.
Recording

Articles & Insights

Virtual Team Meeting

Virtual Team Meeting Preparation Sheet

Use this checklist to prepare for a virtual team meeting to ensure the meeting is valuable for team members, especially remote team members.
Learn More

Articles & Insights

Canada

Navigating the Federal & Provincial Government COVID-19 Updates

Links to the Federal & Provincial Government COVID-19 Updates.

Learn More

Articles & Insights

6 Ways to Improve Mental Health in the Workplace

6 Ways to Improve Mental Health in the Workplace

Mental health in the workplace is a critical topic that employers must consider in 2020 and beyond.
Learn More

Articles & Insights

Leadership in a Crisis - 10 Do's & Don'ts

Leadership in a Crisis - 10 Do's & Don'ts

There's a lot happening for people as they engage with leaders during a time of crisis.
Learn More

Articles & Insights

Dogs Bark, NBD! 3 Tips for Managing Remote Workers

Dogs Bark, NBD! 3 Tips for Managing Remote Workers

How can businesses keep productivity and engagement up with a remote workforce?

Learn More

Articles & Insights

COVID-19: Protecting Your Employees and Business

COVID-19: Protecting Your Employees and Business

Guidelines to help prevent the spread of the virus in the workplace.
Learn More

Articles & Insights

COVID-19: Now is the Time to Have a Clear Internal Communications Plan in Place

COVID-19: Now is the Time to Have a Clear Internal Communications Plan in Place

Consider this checklist when crafting your organization's internal communications regarding COVID-19.
Learn More

Articles & Insights

COVID-19: Instilling workforce confidence and maintaining a safe workplace

Employers should consider the following key HR and business considerations to maintain a safe and secure workplace.
Learn More