ADP was recognized as a Customers’ Choice in 2021 Gartner Peer Insights ‘Voice of the Customer’: Cloud HCM Suites for 1,000+ Employee Enterprises. Distinguished as a Customers’ Choice in both the Midsize Enterprises category and North America category representing enterprises with 1,000+ employees, ADP’s recognition stems from ratings from end-user professionals who have experience purchasing, implementing or using ADP Workforce Now.
Gartner Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers.
The score and ranking in the Gartner Peer Insights Voice of the Customer Report are derived directly from the platform’s peer reviews, which are strictly validated and moderated to ensure their authenticity and reflect perspectives from varying industries, company sizes and regions.
Customer Comments on Gartner Peer Insights for Cloud HCM Suites:
- "We are excited about being with ADP and look forward to further developing the efficiencies we can gain by utilizing the platform more and more." – Director of accounting and business process in the retail industry
- "ADP is a great partner in understanding client needs and using product feedback to develop enhancements that help solve pain points." – Vice president of HR Operations in the finance industry
- "It is quite easy and efficient to use the product and the services! The product has a good service support as well and address issues in an efficient manner." –Compliance analyst in the services industry
- "I have been using ADP Workforce Now for over 15 years and am always looking forward to the newest updates as they seem to make our daily work life a little easier each and every day!" – Senior payroll manager in the retail industry.
- "Great experience. The HR and payroll features are a class apart. Reporting in the module helps one take decisions better. Highly recommended." – Product manager in the manufacturing industry
- "ADP Workforce Now is a convenient platform to manage employees in multiple ways. Overseeing payroll, time off, and reviews are all made easy through this platform." – Product developer in technology industry
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Cloud HCM Suites for 1,000+ Employee Enterprises, Peer Contributors, 9 April 2021
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document.
Access the report to see client ratings on ADP’ seamless HCM experience.