ADP Corporate Philosophy
Leading the Employer Services industry through Associates who deliver quality client experiences and innovative solutions
Our goals are
- Stellar Service
- Employer of Choice
- Product Leadership
ADP's Mission Statement
Our core values are the foundation for all our activities. Our ever-evolving culture is guided by our core values, by motivated, results-oriented associates, and by our desire to be a World Class Service company and an employer of choice.
We must nurture a culture of ideas, questions, challenges, feedback and prudent risk-taking without the fear of occasional failure.
We must maintain an environment for top performers to progress as rapidly as they effectively can. We are a meritocracy where advancement is based on ability. We try to fill most new career opportunities by internal promotion, while also supplementing our environment with external hires.
To encourage an open, informal flow of communications, we support an apolitical, candid environment that quickly responds to constructive input. We encourage lateral and vertical communications, both inside and outside of formal reporting relationships. We support an environment where constructive differences of opinion are encourages and welcome. And in the end, after differing viewpoints have been clearly registered in interactive discussion, we also recognize the need for final decisions with effective communication and implementation.
We ask each associate for a more than usual amount of conscientiousness and flexibility, because service excellence to our clients requires us to accommodate client needs and schedules. We must always do what it takes to suit client convenience because ADP is a critical information lifeline to most of our clients. While doing so, we should also try to minimize avoidable inconveniences to our associates and their families.