Client Services
At ADP Canada, our goal is to provide World Class Service (WCS) to our clients. Our Client Services Group is a critical link to our clients and plays a crucial role in achieving our WCS objectives. We define WCS as:
- Setting precise and proper expectations,
- Meeting your commitments to the client,
- Routinely exceeding client expectations,
- Always anticipating client needs,
Providing outstanding recovery service, and
- Making your clients better at what they do.
Every Client Services associate has a passion for delivering excellent service. It is this spirit that is the key to our success, differentiating us from our competition. Departments included within Client Services are Managed Services, Time and Labour Management, Implementation, and Client Services Support.